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Contact Us

Before you get in touch...

We love hearing from our customers, and we are always here to help. We are, however, extremely busy at the moment and you may wait longer than usual to hear back from us. We are working hard to answer all queries as quickly as possible and have increased the size of our Contact Centre team to help answer your calls and emails as quickly as we can.

Before getting in touch, please take some time to read some additional FAQs we have compiled below, in response to the most popular queries we are receiving at present. We may have answered your question already, which will save you time and allow us to answer the more complex queries more efficiently.

If you are contacting us to chase up an order or delivery, we ask that you do this only when it is urgent. We are working hard to dispatch double the number of orders than would be usual at this time of year, while contending with important social distancing measures which we have in place to protect our team. If you gave us your email when you placed your order, we will email you once products are on the way to you.

Faqs

Answers to our most frequently asked questions can be found here, just select the category to get started. If you can't find the answer below, you can get in touch via the contact details below.

New Most popular Ordering and Delivery Payment Privacy and your data Where is my order? Amending an order Returns Products and plant care

How to get in contact

Our Contact Centre Team is on hand 7 days a week to answer your questions, take phone orders and assist with your aftersales enquiries.

To get in touch by email, please complete the Contact Form and we will get back to you as soon as possible, usually within 48 hours, but this will be longer at peak times.

If you would like to speak to us on the phone or place a phone order, please call us on 0161 848 1100. Our lines are open Monday-Friday 8am to 7pm and Saturday, Sunday and bank holidays 9am to 5pm.

If you would like to reach us by post, you can write to us at:

J Parker Dutch Bulbs (Wholesale) Ltd.
14 Hadfield Street
Old Trafford
Manchester
M16 9FG

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